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A Letter from President Turner Regarding Shared Services

Dear SMU Colleagues, As you know, the University started on a path toward Operational Excellence for the Second Century (OE2C) more than a year ago. The goal of this effort has always been to identify...

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Shared Services: An Update from President Turner

Dear SMU Colleagues, In July you received an email about the Operational Excellence for the Second Century (OE2C) initiative to develop Shared Services Centers in the areas of finance, information...

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A Guide to Shared Services (Updated)

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An IT Shared Services Update: How to Find Help

As we begin another semester, I wanted to provide a clear and concise update for faculty and staff regarding engaging our support teams.  We have officially moved the various support personnel to the...

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